Hello,
I'm Bliss.

I like thinking about the big picture, designing stuff, and rapidly inhaling sweet things.

Alright, real quick, here's what I do -

I aim to collaborate with businesses to champion the customer, promote design thinking, and and give people great, valuable and meaningful experiences. I also work on strategic customer experience thinking, and uplifting design team capability. I used to use a whole bunch of post-its in real life while I was at it, and I still do, but a lot of my post-its are now virtual too!

Strategic thinking, user experience, customer experience, and interaction design

Product lifecycle thinking • Ideation and solution validation • Design workshop facilitation • Data driven design • E2E user journey mapping • Concepts, wireframes and prototypes • Qualitative/quantitative customer testing • Detailed design

More about my design process

Visual design

Print design (posters, adverts, editorial, etc.) • visual communication • user interface design

If you want to know more -

Other the fact that I've got a cat that I always show people pictures of, that is.

What are you proud of?

  • Working together with amazing people and doing amazing things
  • Being the Lead UX Designer for Everyday Rewards New Zealand and working with a wonderful team of people to bring the program to life
  • Communicating, collaborating, and bringing people through a user experience journey with effective storytelling
  • Master of Design with Distinction from Auckland University of Technology (New Zealand)

There must be more!

  • Originally from hot and sunny Singapore
  • I love chocolates. Especially Belgian chocolates, mmm…
  • Also video games, board games, hopscotch, just maybe not FPS.. :(
  • I watch a lot of television drama and get emotionally attached…

Cheers!

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